If water is running where it shouldn’t, or you’ve got no water when you need it, that’s an emergency for us — not a message-bank runaround. Call and we’ll tell you honestly whether we can get there, what to shut off in the meantime, and what to expect on site.
Typical jobs
- Burst or split pipes
- Serious leaks under sinks, in walls or in the ceiling
- Hot water flooding or failing overnight
- Blocked toilets or drains backing up
- Gas smells — treat as urgent and ventilate; we will talk you through next steps
What to expect
- 1We’ll ask where you are and what’s happening, then say if we can attend.
- 2If we can’t get there in time, we’ll say so — better than a vague promise.
- 3On arrival we isolate the problem, explain the options, and agree the work before it grows.